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Get your customer’s tails wagging.

Fetchit provides detailed caller information as soon as the phone rings. This gives your office simple, easy-to-use software that helps implement efficiency, personalized client service, and knowledge when engaging their own customers at the time of an incoming call.
 
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WHY CHOOSE FETCHIT?
Happy customers are loyal customers!
 

Good customer service is more than a benefit, it’s a competitive advantage.

We believe that the customer comes first in all aspects, and we understand that their time, comfort, and trust is invaluable to a good experience. Trust is earned by delighting your customers, and trust brings you a competitive advantage that most organizations do not fully embrace or execute well.
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It costs five times as much to attract a new customer versus retaining a current one.

And yet, businesses almost always prioritize acquiring new customers over investing in better communication with their current clientele. As a result, current customers begin to feel unappreciated, and are soon back out the door the business just invested so much to get them in! Ensuring fast, friendly and effective customer service and retaining customers is the most cost efficient way to grow your business.
 
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SPOT, RETRIEVE & TRACK DATA

How Fetchit helps you help them
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  • Know Customers by Name

    With a single click, you can know customers by name and obtain their history, resulting in great customer service.

  • Reduce Wait Times

    Save an average of 37 seconds per call, delight your customers and solve their issues quickly.

  • Keep Updated Records

    Easily update and change customer information when they call through our interface.

 
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Save time and money

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37

Seconds saved by Fetchit per call

23

Hours saved in a 5 FTE vet practice each month

$368

Savings in your first month, with an ROI of 371%

*figures based on a 5 FTE vet clinic with 23 working days a month and avg. call volume of 20 calls per day.
ROI calculated as an annual ROI figure with FetchIt base subscription pricing of $99/mo.